An Orthodontic Office located in Scarborough at Lawrence/Warden is looking for a full-time Treatment Coordinator to join their team.
POSITION:
Experienced Dental Administrative experience (minimum 1+ years experience)
Must have excellent customer service
SOFTWARE:
TOPS Dental Software (willing to train)
LOCATION: Scarborough (Lawrence/Warden)
HOURS:
Mon (9-5)
Tues & Thurs (9-6)
alt Wed (10-6)
2 Sat a month (8-2)
COMPENSATION:
TBD depending on experience and performance
JOB SUMMARY AND PURPOSE:
Greet patients in a warm and welcoming manner
Educating and thoroughly discuss treatments after the dentist has diagnosed and reviewed treatment
Explain benefits, recommendations and post-operative care
Presenting fees and giving estimates of treatment
Prepare and submit all pre-determinations from treatment plans
Schedule/confirm patient appointments, procedures and consultations using TOPS software (willing to train)
Preparing instructions regarding patient’s treatments and follow ups
Send confirmation of appointments via email and telephone and make follow-up calls/emails
Verify procedures completed, collect payments, and submit insurance claims electronically
Take x-rays (digital photos) and upload into patients file
Make patients feel comfortable before and after dental treatment
Receive and distribute mail, enter and scan payments and referral documents
Accurately maintain charts and patient records
REQUIRED SKILLS/EXPERIENCE:
Dynamic, energetic, and professional personality is key
Must ideally have 3+ years experience as a Treatment Coordinator/Dental Receptionist
Harp Certified would be asset but not necessary
Ideal candidate would have some Ortho knowledge
Must know a Dental Software programs such as Abeldent, Tracker, Autopia, Tracker - will be trained on TOPS
Highly organized, quick learner with analytical thinking that allows for effective team work
MUST have excellent command of the English language (both oral and written)
Multitask oriented, self starter and able to work fully independent
MUST have strong computer skills
Must be able to process high volumes of work quickly, efficiently and accurately
PLEASE SUBMIT RESUME WHEN RESPONDING
ONLY QUALIFIED CANDIDATES WILL BE CONTACTED
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