Our client located in Toronto and has 2 offices located at Spadina/Queen and Bloor/Bathurst, is looking for and experienced Dental Treatment Coordinator to join their team.  

Position/Job requirement

• Minimum 5 years Canadian experience as a Dental Treatment Coordinator or Senior Dental Administrator 
• Must be organized, detailed oriented, have strong communication skills, a friendly personality and the ability to communicate well with the team, doctors and patients.
• Position is shared and flexible between both offices 
• Assist the Manager and admin team when needed 
• Excellent command of the English language both spoken and written.   

Job Overview:

• Typical duties includes supporting admin, plan breakdowns, communicating recommended treatment to patient with estimates, following up with insurance companies and communicating to patients their coverage, specialist referrals, reviewing specialist reports and following up with patients as needed
• Doing monthly follows up for pending/outstanding treatment to be completed, auditing charts
• Multi-tasking capabilities a must. 
• Organizational skills a must. 
• Greet patients in a warm and welcoming manner
• Educate and thoroughly discuss treatments after the dentist has diagnosed and reviewed treatment
• Prepare a thorough written treatment plan as per doctor's instructions
• Explain benefits, recommendations and  post-operative care
• Present fees, give estimates for treatment, and make financial arrangements with the patient
• Prepare and submit all pre-determinations from treatment plans
• Schedule/confirm patient appointments, procedures and consultations using DDM & Tracker software
• Prepare instructions regarding patient’s treatments and follow ups
• Coordinate with specialist's office: send x-rays, explanatory letters etc.
• Accurately maintain charts and patient records
• Take calls from patients or specialists who have questions about treatment

Hours: Start Immediately

• Monday to Friday (9-5) 
• Saturday (9-2) once every 1-2months at the Spadina/Queen location 

Location:

• Toronto (Spadina/Queen and Bloor/Bathurst)

Compensation

• $24-$30 TBD ​depending on experience and performance

PLEASE SUBMIT RESUME AS A WORD DOCUMENT
ONLY QUALIFIED CANDIDATES WILL BE CONTACTED
 
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