Our client is looking for an experienced Treatment Coordinator/DA II to join their team.
 
POSITION/JOB REQUIREMENTS:

• Treatment Coordinator
• Level II Dental Assistant (must have NDAEB)
• English must be first language
• Good with Sales (willing to train)

LOCATION: Etobicoke (Islington/Eglinton - free parking)


HOURS:

•  Mon to Thurs (7:45-5:15) 
• Fri alternating 4 hrs 8-12 or 7:30-11:30

COMPENSATION: 

• ​$32 TBD depending on experience

JOB OVERVIEW:

• Greet patients in a warm and welcoming manner
• Make a great first impression ideally creating long term loyal patient relationships
• Schedule/confirm patient appointments by telephone and in person 
• Send confirmation of appointments via email and telephone and make follow-up calls/emails
• Provide patients with information regarding the dental office and direct calls appropriately
• Listening carefully to dentist doing consultations and making notes
• Discuss treatments, taking photos and cropping pictures
• Closing Treatment plans and selling Orthodontic appliances and Invisalign
• Verify procedures completed, collect payments, and submit insurance claims electronically

• OTHER REQUIREMENTS:
• Dynamic, energetic, and professional personality is key
• Highly organized quick learner with analytical thinking that allows for effective team work
• Must have excellent command of the English language (both oral and written)
• Must be able to multi-task, be self-motivated and be able to work independently
• Must be able to process high volumes of work, quickly, efficiently and accurately

Assisting

• Assisting dentist during dental procedures that features handing instruments and other materials
• Sterilizing instruments
• Prepare treatment room for patient by following prescribed procedures and protocols.
• Ready patient for dental treatment by welcoming and seating patient
• Pouring, trimming, and polishing study casts
• Assisting dentist with crowns, bridges, porcelain veneers, invisalign, teeth whitening, fillings, extractions and mouth guards 
• Taking x-rays of patients' teeth and exposing dental diagnostic x-rays
• Using suction and swabs to keep patients' mouths clear and dry during procedures
• Taking preliminary impressions of teeth for study models
• Applying pit and fissure sealants and topical anesthetics
• Advising patients on dental care, oral hygiene and plaque control programs
• Help dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.
• Ensure operation of dental equipment by completing preventive maintenance requirements, following manufacturer’s instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.
• Maintain dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
• Making patients of all ages feel comfortable before, during and after dental treatment

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