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Treatment Coordinator/Receptionist

Woodbridge, ON
Our client, a very busy dental office, seeks an experienced Dental Receptionist/Treatment Coordinator.

POSITION/REQUIREMENTS:
  • Must have a minimum of 2+ years of experience
  • Must have some Treatment coordinating experience
  • Assisting background helpful
SOFTWARE:
  • Experience with ClearDent dental software an asset
 LOCATION:
  • Islington/Hwy7, Woodbridge
HOURS:
  • Mon,Weds,Thurs 8:45– 6
  • Tuesdays 8-6 or 11-8 
  • Friday 8-4
  • Sat 8:30-1 or 3 (closed Saturdays long weekends and July and most of August)
COMPENSATION:
  • $23-$30 - Will be competitive plus vacation pay, statutory, etc

OB OVERVIEW:
  • Greet patients in a warm and welcoming manner
  • Make a great first impression ideally creating long term loyal patient relationships
  • Schedule/confirm patient appointments by telephone and in person
  • Send confirmation of appointments via email and telephone and make follow-up calls/emails
  • Provide patients with information regarding the dental office and direct calls appropriately
  • Present fees, give estimates for treatment, and make financial arrangements with the patient
  • Prepare and submit all pre-determinations from treatment plans
  • Maintain updated DDS treatment plans and follow up (communicate treatments, fees, insurance inquires/estimates, financial arrangements)
  • Schedule consults and follow up on unscheduled treatment
  • Manage lab cases
  • Maintain accurate computer data pertaining to treatment and patient compliance
  • Maintain accurate predetermination data
  • Achieve 75 % or greater case acceptance
  • Verify procedures completed, collect payments, and submit insurance claims electronically
  • Receive and distribute mail, enter and scan payments and referral documents
  • Accurately maintain charts and patient records
  • Make sure waiting room and reception area is clean and tidy

OTHER REQUIREMENTS:
  • Dynamic, energetic, and professional personality is key
  • Highly organized quick learner with analytical thinking that allows for effective team work
  • Must have excellent command of the English language (both oral and written)
  • Must be able to multi-task, be self-motivated, committed and punctual
  • Must be able willing to work hard and take responsibility
 
PLEASE SUBMIT RESUME AS A WORD DOCUMENT
ONLY QUALIFIED CANDIDATES WILL BE CONTACTED
 
This is being sent from our Applicant Tracking System. If you have received a placement through The Marshall Group or are not looking/interested you can disregard this message.  If you know someone who may be looking, we appreciate referrals.
 
 
The Marshall Group Staffing Agency - 37 Northbrook Road - Toronto, Ontario - M4J 4E9 - www.themarshallgroup.ca
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