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*Dental Receptionist (Nov-Aug 2022)maybe become Permanent

Toronto, ON

JOB DESCRIPTION:                      
  • Provides Reception for the Dental Department in a Hospital.
  • Part-time- 3 days per week (8/8:30-5pm) Monday, Tuesday, Thursday
We are looking for a Dental Receptionist to work part-time at a Hospital in Toronto - University/College.

  • Greeting patients
  • Receptionist is assisting the department of several Dentists and Hygienists - 10 operatories
  • Maintain and monitor patient schedules using AbelDent 
  • Communicate with patients/families and respond to patient enquiries; problem solve; review and document chart notations and treatment plan options as directed by staff 
  • Provide support to other Admin staff 
  • As directed, is responsible for coordinating the scheduling/predeterminations approval and correspondence for patients’ proposed treatment and continuing care. 
  • Organize and maintain accurate and current filing system / patient records. 
  • Participates in the maintenance of office equipment, inventory and orders supplies; patient education materials
  • Takes direction well and must be a multi-tasker
  • Pulling charts
  • Performs additional ad hoc duties as required
  • Completion of post-secondary Dental Assistant or Dental Administration course from an accredited community college preferred
  • 2 years recent full-time dental office experience in a computerized environment
  • Proficient in Dental Office Software (AbelDent)
  • Proficient in MS Office (Word, Excel, Access, Outlook)
  • In-depth knowledge and/or experience in tooth anatomy, dental terminology, dental office procedures/operations. 
  • Demonstrated knowledge of dental practice scheduling and and utilizing a dental software program. 
  • Demonstrated knowledge of dental insurance plans i.e. the ODA Fee Guide, Ontario Works and ODSP, Federal Government (e.g. NHIB) Guidelines and Fee Schedules.
  • Demonstrated ability to effectively function as a “team” member both intra and inter-departmentally and ability to establish excellent working relationships with the Clinical Staff.
  • Proven flexibility, initiative, excellent communication, organizational and problem solving/decision making skills.
  • Ability to communicate and read using English in order to effectively perform the essential requirements of this position.
  • Demonstrated ability to establish excellent patient/public relations; awareness and assurance of patient related / clinic confidentiality.
  • Demonstrated planning and organizational skills and ability to function independently with minimal supervision.
  • Demonstrated satisfactory work performance and attendance history.
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