Our client, a Toronto dental office Yonge & Queen's Quay is seeking an experienced full time Dental Receptionist for a new practice. Position will start Jan 2, 2023
 
JOB OVERVIEW:

• Greet patients in a warm and welcoming manner
• Make a great first impression ideally creating long term loyal patient relationships
• Schedule/confirm patient appointments by telephone and in person
• Use Oryx to book all appointments (Can be trained on software)
• Manage the hygiene schedule using Oryx to book appointments and ensure all hours are scheduled efficiently
• Encourage patients to maintain or reschedule their hygiene appointments
• Perform daily tasks:   Recalls, confirming appointments and managing cancellations for all hygiene appointments 
• Send confirmation of appointments via email and telephone and make follow-up calls/emails
• Provide patients with information regarding the dental office and direct calls appropriately
• Prepare and submit all predeterminations from treatment plans
• Verify procedures completed, collect payments, and submit insurance claims electronically
• Receive and distribute mail, enter and scan payments and referral documents
• Accurately maintain charts and patient records
• Keep track of supplies and order supplies as needed
• Deal with couriers and labs etc.
• Make sure waiting room and reception area is clean and tidy
• Dental Assisting would be an asset, but not necessary

 
REQUIRED SKILLS/EXPERIENCE:

• Dynamic, energetic, and professional personality is key
• Must have 2+ years experience as a dental receptionist
• Must have good computer skills and MUST know a Dental software package
• Asset if knowledgeable with Oryx software system
• Highly organized, quick learner with analytical thinking that allows for effective team work
• Must have excellent command of the English language (both oral and written)
• Must be able to multi-task, be self-motivated and be able to work independently
• Must be able to process high volumes of work quickly, efficiently and accurately

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HOURS:

• Tues 10-7
• Wed 10-6
• Thurs 10-7
• Fri 10-6
• Sat 9-2

 
COMPENSATION:

• $23-$28

PLEASE SUBMIT RESUME AS A WORD DOCUMENT
ONLY QUALIFIED CANDIDATES WILL BE CONTACTED
 
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